Which shipping methods are available?

The Pharm + CBD Store ships exclusively with the United States Postal Service. No other options are available at this time.

do you ship internationally?

Currently, Pharm + CBD only ships within the continental United States. Please check back soon to discover new shipping locations.

What is the average delivery time?

All items are processed within 1-2 business days and are shipped via UPS standard 2-3 day shipping.


Which payment methods are available?

Our payment gateway, Square, accepts all forms of major credit/debit cards including Visa, Mastercard, American Express, Discover, JCB, UnionPay and more. For more information on which payment methods are accepted, please visit the Accepted Cards section of Square's website located here.

is buying products online safe?

Purchasing products online can, in fact, be risky. However, the security of the site depends on the security invested in the web development. Pharm + CBD secures it's website with a Secure Sockets Layer, or SSL, certificate to ensure privacy and safety for our visitors. Our payment gateway, SQUARE, features security for all payments as well. To learn more, please visit Square's payment gateway security section on their website located here.

What if my payment fails?

If your preferred method of payment fails we recommend checking the information you entered first and trying again. If your payment continues to fail please contact your card provider for further information. If payment attempts continue to fail, please message us immediately with your (1) name, (2) preferred order, and (3) phone number and we may be able to process your order via phone.

Orders & Returns

How do I place an order?

To place an order visit the Pharm + CBD shop. You can add products and use our payment gateway, Square, to check out.

how can i cancel my order?

To cancel an order, you must contact Pharm + CBD before we ship your product to you. Once we have been notified we can issue a refund, If we have already shipped your product to you you will need to return the product to us for a refund.

How do i track my order?

All orders will receive a shipment notification, including official USPS tracking number, via email once orders are processed. Simply copy your tracking number ad visit You can enter your tracking number to learn where your shipment is and how long it should take to arrive.

Can i return my products?

The Pharm + CBD Shop allows for a 14-day return policy. Buyer must contact Pharm + CBD within the 14 days to notify of (1) shipping, (2) tracking number, and (3) reason for return. Once returned, your refund will be processed within 5 business days. Refunds do not include return shipping or initial shipping costs.

Still got a question? Please, don't hesitate to get in touch via our contact form. We are happy to help you!